Legal
Privacy Policy
This policy covers information submitted through vishnuortho.com. It is written to be read, not to be skipped.
What we collect
The only information this website collects is what you type into the enquiry form: your name, your email address, the product or enquiry subject, and your message. We do not ask for payment details, identity documents, or health information, and you should not send them through this form.
Why we collect it
We use it for one purpose — to respond to your enquiry and, if it leads to an order, to fulfil that order. We do not use enquiry details for advertising, and we do not sell or rent them to anyone.
How long we keep it
Enquiries are kept for as long as we have an active or reasonably foreseeable business relationship with you, and for as long afterwards as tax and business record-keeping obligations require. After that they are deleted.
Who else sees it
Enquiry details are handled by the people at Vishnu Orthopedic Equipments who need them to answer you, and by the service providers who host this website and deliver our email. Those providers process the data on our instructions only. We do not share it more widely except where the law requires it.
Cookies and analytics
This website does not set advertising or tracking cookies, and does not build a profile of you across other websites. Any cookie set is strictly necessary for the site to function.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will action the request. If you have not sent us an enquiry, we almost certainly hold nothing about you at all.
Health information
This website is for equipment supply. It is not a medical service, it does not provide medical advice, and it does not hold clinical records. Do not send patient information through the enquiry form.
Changes
If this policy changes, the updated version will be published on this page.
Questions
Any question about this policy, or any request relating to your information, can be sent through the contact page or directly to info@vishnuortho.com.